What are your hours of operation?
JNJ is available to take your call and provide services 24/7, including holidays
Are your services nationwide?
Yes
How can I request your services?
You can request service by phone at 800-588-9679, by at fax 678-442-6440, by going to Online Services Tab in the home page, or by emailing us at referrals@jnjservices.com.
Contracted and Preferred customers can request services online by using their individual customer Id numbers.
What features does your Customer Login Area offer?
Ability to submit new claims and make reservations seamlessly
Ability to access real time tracking updates
Ability to authorize and add new locations
What type of transportation do you provide?
Ambulatory
Wheelchair services
Stretcher including BLS and ALS
Air travel and accommodations
Bedside to bedside air ambulance
What languages do you provide?
All languages and dialects including Sign Language
Can JNJ secure last minute and rush assignments?
Yes, in most cases.